SHIPPING POLICY
EFFECTIVE DATE: OCTOBER 28, 2025
At BIKE'S FARGO USA LLC, we ensure dependable delivery from our Hialeah, FL base. This Delivery Commitment outlines our process, effective as of October 28, 2025, at 03:12 AM +08.
SHIPPING PROCESS
Orders are processed within 1-2 business days and shipped from 5372 W 7th Ct, Hialeah, FL 33012, USA, with delivery typically taking 4-8 business days. We use robust packaging to protect your items.
SHIPPING COSTS
Standard rates apply at checkout, based on weight and destination. Enjoy free shipping on orders over $500. Expedited options may be available for a fee, detailed at checkout.
TRACKING SUPPORT
You’ll get an email with a tracking number post-shipment to follow your package. Check status with our team. We partner with reliable carriers for updates.
GLOBAL SHIPPING
Select countries qualify for international shipping. You handle customs duties, taxes, or fees, with delivery spanning 7-14 days. Contact us for specifics.
DELAY HANDLING
Weather, holidays, or carrier issues may cause delays. We’ll notify you via email. Report lost or delayed packages within 7 days to our team.
DAMAGED OR WRONG ITEMS
Notify us within 7 days if your order arrives damaged or incorrect, with details and photos. We’ll arrange replacements or refunds per warranty, covering return shipping for valid claims.
REACH OUT
For shipping queries, contact:
BIKE'S FARGO USA LLC
📞 +1 (305) 558-3221